Your Privacy,
Our Commitment

This Privacy Policy applies to all users who interact with FindBestStay in any of the following ways:

• Visit or browse www.findbeststay.com
• Submit hotel price requests or screenshots
• Share booking or travel-related information
• Communicate with us via email, phone, WhatsApp, or any other channel
• Make any payment or booking hold payment

We may collect personal data voluntarily provided by you, including but not limited to:

• Full name
• Email address
• Mobile number and WhatsApp number
• Hotel booking details, travel dates, destination, room details
• Screenshots, URLs, or references of hotel prices or bookings
• Communication records (emails, calls, WhatsApp chats)
• Any additional information shared during customer support interactions

When you visit our Website, we may automatically collect technical data to improve your experience:

• IP address
• Browser type, version, and language
• Device type and operating system
• Pages visited, time spent, and interaction data
• Referring URLs and traffic sources

Your information is used strictly for legitimate business and service-related purposes, including:

• Verifying hotel price submissions and booking requests
• Providing price assurance, alternative offers, or negotiated deals
• Facilitating bookings and payment processing
• Communicating service updates, confirmations, and reminders
• Providing customer support and resolving disputes
• Improving website performance and user experience
• Preventing fraud, misuse, or unauthorized activity
• Complying with legal, regulatory, or court-mandated obligations

By providing your phone number, WhatsApp number, or email address, you expressly consent to receive service-related communications from Find Best Stay, including:

• Verification requests
• Booking confirmations and updates
• Payment reminders and refund communications
• Service follow-ups

We process personal data under one or more of the following lawful bases:

• Your explicit consent
• Performance of a contract or service requested by you
• Compliance with applicable legal obligations
• Legitimate business interests such as fraud prevention and service improvement

We may share your information strictly on a need-to-know basis with:

• Hotel suppliers or accommodation providers to fulfil your booking request
• Technology and infrastructure providers (hosting, CRM, communication tools)
• Payment gateways and banking partners (where applicable)
• Legal, regulatory, or government authorities when required by law

We retain personal information only for as long as necessary to:

• Provide and manage our services
• Meet legal, tax, accounting, or regulatory requirements
• Resolve disputes and enforce contractual obligations

Once data is no longer required, it is securely deleted, anonymized, or archived in accordance with applicable laws.

We use cookies and similar technologies to:

• Improve website functionality
• Analyze website usage and traffic
• Enhance overall user experience

We implement reasonable technical and organizational security measures to protect personal data against unauthorized access, misuse, loss, alteration, or disclosure.

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors.

If such data is identified, it will be deleted promptly.

Your information may be processed or stored on servers located outside India. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.

Subject to applicable laws, you may have the right to:

• Access your personal data
• Request correction or updates
• Request deletion (subject to legal retention requirements)
• Withdraw consent for processing or communication
• Object to certain processing activities

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised date.

For any questions, concerns, or data-related requests, please reach out to our team:

We respond personally — no bots, no ticket queues. Our team will get back to you as quickly as possible.